Digitalization of Medical Records and Its Impact on Healthcare Quality: Case of the Children's Hospital Ibn Sina, Rabat, Morocco
Lamia OUZREN, Mohamed BENFATAH, Samia BOUSSAA
Pages 127–129 · 1. Higher Institute of Nursing Professions and Health Techniques of Rabat, Morocco · 2. Higher Institute of Health Sciences, Hassan 1st University, Settat, Morocco
Abstract
The digitalization of medical records represents a key strategy to improve healthcare quality, enhance operational efficiency, and ensure patient data security. This study aimed to evaluate the impact of electronic medical records implementation at the Children's Hospital Ibn Sina in Rabat, Morocco. A quantitative cross-sectional study was conducted using a self-administered questionnaire among healthcare professionals involved in medical record management. Statistical analysis, including chi-square tests, was performed to assess associations between digitalization and healthcare outcomes. The results showed that electronic medical records improved data accessibility, enhanced interprofessional coordination, and reduced risks of medical errors. Healthcare professionals reported better traceability and improved workflow efficiency. However, challenges such as insufficient training, technical difficulties, and data confidentiality concerns were identified. The study concludes that digitalization significantly improves healthcare quality and operational performance while highlighting the need for continuous training and infrastructure improvement to ensure optimal implementation.
Keywords: Digitalization, Medical Records, Healthcare Quality, Electronic Medical Records, Morocco